Refund Policy
Last updated: July 15, 2026
30-Day Money-Back Guarantee
We want you to be completely happy with your Lunvo purchase. If you are not satisfied, you may request a return within 30 days of delivery for a full refund.
Return Conditions
Items must be returned in their original condition and packaging. We reserve the right to refuse returns that do not meet these conditions.
How to Request a Refund
To start a return, contact our support team with your order number. Once your return is received and inspected, we will process your refund.
Exchanges
If you received a defective or damaged item, we are happy to exchange it. Please contact us with details and a photo if possible.